The global state of customer-centricity in pharma

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Pharma customer-centricity index” is our annual global survey. It reveals how customer-centric top pharmaceutical companies are perceived.

This study not only includes elements on physician-centricity, but also patientcentricitycustomer relationshipinteraction, and clinical trial performance.  

It provides valuable insights into the competitive environment and performance of various pharmaceutical companies on each of these topics.


Reach out to Korkut Bilgin, General Manager Japan & Asia Pacific, for more info.




“Trilations is possibly one of the best companies to combine Marketing Research and Consulting, with a well balanced Bottom-Up and Top-Down approach. where we can make business impact with fact-based decisions.”
Korkut Bilgin General Manager Japan & Asia Pacific
Our dedicated team of market strategy experts combines in-depth industry knowledge, advanced analytic & team mobilization skills to deliver high added value in all your analytical and strategic projects.
Joeri De Haes Director Japan & Asia Pacific

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