journal
The global state of customer centricity in pharma
The global state of customer-centricity in pharma
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“Pharma customer-centricity index” is our annual global survey. It reveals how customer-centric top pharmaceutical companies are perceived.
This study not only includes elements on physician-centricity, but also patient–centricity, customer relationship, interaction, and clinical trial performance.
It provides valuable insights into the competitive environment and performance of various pharmaceutical companies on each of these topics.
Reach out to Korkut Bilgin, General Manager Japan & Asia Pacific, for more info.
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