MANAGEMENT WORKS IN THE SYSTEM, LEADERSHIP WORKS ON THE SYSTEM
The success of a transformation depends largely on your organisation’s readiness and capacity for change. Our experts examine your organisation’s current capabilities, structures, processes and technologies to identify the abilities needed to support the transformation. Together, we create a clear and approved road map to make the transformation happen.
When external environments evolve and strategies change, the organizational structure has to follow. In addition to designing an improved organisational structure, we propose clear roles and responsibilities, an optimal mix of team members, decision-making processes, communication channels and performance measurements.
Organisational & Team Mobilisation
We manage the people side of an organisation’s transformation in order to effectively realise the change within the individuals, the teams, and the company-wide system. We control the process and provide the required tools and techniques to mobilise your people. The goal is to go beyond delivering a toolset and really change the mind-set.
Corporate Performance Management
Performance management is more than dashboards with measurements. It’s about measures that are in line with the strategy and the overall goals you want to achieve and a management approach that is integrated on all levels within the organization.
Process Mining enables your organization to run in-depth process analysis driven by your own data. It helps you to identify patterns and trends within your processes by scanning the event logs of your organization’s IT systems and deliver game-changing insights into the way your business works.
“Trilations provided excellent business support, which involved organizing internal discussions and providing the necessary external deliverables and reports, and this in close collaboration with many organizations on a European level.”
Innovations in the Energy&Utilities market are driving growth and customer loyalty. Customers are asking for these new products & services. New business models requires new mindsets and structures. To meet that demand, we benefit from Trilations’ knowledge and experience with new business models and transformation processes. We can count on Trilations assessing and integrating successfully those innovations into our operations and infrastructure.
“The Energy retail industry is changing rapidly. Our strategic imperative must be to invent and invest in our own disruptive business model before somebody else does that against us. Digital is an opportunity to create new businesses. Together with Trilations consultants we optimize and implement digital projects to serve and create value for our customers.”
Water utilities faces pressure to increase efficiency, improve customer service, deliver security of supply and offer new valuable services. In a major operational excellence program at Water-Link, the Trilations’ teams were responsible for optimising customer2invoice and maintenance/supply chain processes. This resulted in detailed processes, related working instructions and new ways of working for the organisation.
The Energy retail industry is changing rapidly. Our strategic imperative must be to invent and invest in our own disruptive business model. Digital is an opportunity to create new businesses. Together with the consultants of Trilations we optimize and implement digital projects to serve and create value for our customers.
“Trilations was the right partner for this, combining energy sector knowledge with process knowledge. Trilations provided hands-on training with a good mix of theory and practice. The trainer spoke clearly from his practical experience, and there was a high level of interaction throughout the session.”
Trilations is a great strategic partner! They are very flexible and accommodating in meeting client needs, they are very knowledgeable about the therapeutic areas in the studies, and they are able to leverage recommendations and insights across regions. I am looking forward to working with them on building even more comprehensive action plans and developing ways to measure the impact that decisions from the workshops have on the business.
Team of great professionals, committed to making Loyalty Study a culture in Latin America. Thanks so much for the face-to-face workshops, they really make a difference in the implementation of the study!
Our aim is to be the preferred business partner of our customers, by providing innovative, added value services with our committed consultants.
A challenge is the perfect occasion to transform a problem into an opportunity
Adapting your organisation and streamline its processes to enhance customer experience, using digitisation and automation techniques is what we deliver. If you have any questions about our services and solutions, I’m happy to help!