Journal
Did “customer centricity” bring pharmaceutical companies closer to the customer?
Did “customer centricity” bring pharmaceutical companies closer to the customer?
“Customer centricity” has become a strategic cornerstone for most if not all pharmaceutical companies over the last decade or so.
No more ‘code orange’ with smart water meters?
The Belgian summer of 2018 was a dry one. The alarm stage for draughts (‘code orange’) was in force for over 40 days in a row. “By introducing smart water meters in Flemish households, we could significantly reduce the number and length of periods of critical water scarcity,” says Frédéric Deleye, business process analyst utilities at Trilations. Here’s how smart water meters can help prevent or manage a draught.
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Rethinking customer retail strategy in the energy market
Study identifies the drivers in the energy consumer retail market creating market share
Feedback from cardiologists & oncologists on communication with life sciences companies
Check out our latest insights & take-aways on multichannel communication in life sciences
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Multichannel customer interactions in healthcare
Lessons learned from industry leaders
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