“Collaborating with Trilations felt like working together in true partnership. We teamed up with Trilations in a strategic exercise to improve our organization’s focus and capability in building long-term customer loyalty. The level of Trilations’ own customer focus and proactivity actually turned us into their loyal customer and absolute Trilations promoter.”

“At Belfius insurance, we are fully committed to continuously growing our customers’ satisfaction. We were looking for an experienced partner to assess our current Voice of the Customer program and advise us on how to bring it up to the next level."