Expert

Customer Experience

Insights for a customer centric strategy

  1. Working with Trilations.
    “At Belfius insurance, we are fully committed to continuously growing our customers’ satisfaction. We were looking for an experienced partner to assess our current Voice of the Customer program and advise us on how to bring it up to the next level.
    I appreciated Trilations ability to quickly understand our needs, provide us with a tailored proposal, and execute it within the limited timeframe available.”
  2. Where does Trilations makes the difference?
    “Trilations’ recommendations provided us with new insights that will allow us to become more customer-centric, to adapt our strategy accordingly and improve our business results.”

Johan Van Den Bulck
Executive Manager HR & Organisatie
Belfius
belfius

Expert

Customer Experience