
Helping Energy & Utilities companies transform their business
Customer Centricity
The Energy & Utilities business is increasingly becoming a fast moving industry. Putting the customer first is even more critical to stay ahead of competition.
We help Energy & Utilities companies to further increase their knowledge about their customers via statistical fact based (market) analysis and to implement the recommendations which deliver the benefits


Impact of New Central Market Systems and Data Hubs
Continuous and frequent changes in regulations are also increasing the pressure on the market to meet more complex requirements and tighter deadlines.
Market changes are resulting in greater centralisation such as, the introduction of data hubs, which are influencing the strategic choices and investments of market players.
Decentralised sustainable energy production in conjunction with digital innovation, are disrupting the energy supply chain.
New technologies, new services, ...
Successful Energy & Utilities providers are pivoting towards new technologies and driving innovation while strengthening their core. New products & services like smart metering/smart home, flexibility, storage, electrification of transportation and heating, and big data could all play role in tomorrow’s Energy & Utilities infrastructure.
We help you explore these opportunities, assessing how new technologies and services can be brought to market within existing framework and/or identifying what changes are required to make this possible.


Achieving Business Excellence in the Digital Age
Leading Energy & Utilities companies are focused on moving towards more customer-centric business models to achieve operational excellence. Advancing technologies, such as smart meters and grids, cloud computing, data and predictive analytics, and social media, create opportunities to launch new products and services and deliver a more retail-like customer experience.
Technology is a key enabler for driving operational improvements that: cut costs, generate competitive advantages, improve regulatory compliance, increase security, drive the effective response to climate change and extreme weather.
Corporate Performance Management
Performance management is more than dashboards with measurements. It’s about measures that are in line with the strategy and the overall goals you want to achieve and a management approach that is integrated on all levels within the organization.


Team As A Service
Short on good analysts for your projects? Looking for young competent analysts? We find them, we train them, we realize your projects in close cooperation with you. Together with you, we discuss the role these young professionals will perform in the project and the required training program. We teach them the right skills & tools to reach their full potential. During the mission, these professionals are coached by our senior people.
Process Mining
Process Mining enables your organization to run in-depth process analysis driven by your own data. It helps you to identify patterns and trends within your processes by scanning the event logs of your organization’s IT systems and deliver game-changing insights into the way your business works.


Related content

No more ‘code orange’ with smart water meters?
The Belgian summer of 2018 was a dry one. The alarm stage for draughts (‘code orange’) was in force for over 40 days in a row. “By introducing smart water meters in Flemish households, we could significantly reduce the number and length of periods of critical water scarcity,” says Frédéric Deleye, business process analyst utilities at Trilations. Here’s how smart water meters can help prevent or manage a draught.
Read more