Helping Energy & Utilities companies transform their business
“Trilations was the right partner for this, combining energy sector knowledge with process knowledge. Trilations provided hands-on training with a good mix of theory and practice. The trainer spoke clearly from his practical experience, and there was a high level of interaction throughout the session.”
“Trilations provided excellent business support, which involved organizing internal discussions and providing the necessary external deliverables and reports, and this in close collaboration with many organizations on a European level.”
The Energy retail industry is changing rapidly. Our strategic imperative must be to invent and invest in our own disruptive business model. Digital is an opportunity to create new businesses. Together with the consultants of Trilations we optimize and implement digital projects to serve and create value for our customers.
Water utilities faces pressure to increase efficiency, improve customer service, deliver security of supply and offer new valuable services. In a major operational excellence program at Water-Link, the Trilations’ teams were responsible for optimising customer2invoice and maintenance/supply chain processes. This resulted in detailed processes, related working instructions and new ways of working for the organisation.
“The Energy retail industry is changing rapidly. Our strategic imperative must be to invent and invest in our own disruptive business model before somebody else does that against us. Digital is an opportunity to create new businesses. Together with Trilations consultants we optimize and implement digital projects to serve and create value for our customers.”
Innovations in the Energy&Utilities market are driving growth and customer loyalty. Customers are asking for these new products & services. New business models requires new mindsets and structures. To meet that demand, we benefit from Trilations’ knowledge and experience with new business models and transformation processes. We can count on Trilations assessing and integrating successfully those innovations into our operations and infrastructure.
Customer Centricity
The Energy & Utilities business is increasingly becoming a fast moving industry. Putting the customer first is even more critical to stay ahead of competition.
We help Energy & Utilities companies to further increase their knowledge about their customers via statistical fact based (market) analysis and to implement the recommendations which deliver the benefits
Impact of New Central Market Systems and Data Hubs
Continuous and frequent changes in regulations are also increasing the pressure on the market to meet more complex requirements and tighter deadlines.
Market changes are resulting in greater centralisation such as, the introduction of data hubs, which are influencing the strategic choices and investments of market players.
Decentralised sustainable energy production in conjunction with digital innovation, are disrupting the energy supply chain.
New technologies, new services, ...
Successful Energy & Utilities providers are pivoting towards new technologies and driving innovation while strengthening their core. New products & services like smart metering/smart home, flexibility, storage, electrification of transportation and heating, and big data could all play role in tomorrow’s Energy & Utilities infrastructure.
We help you explore these opportunities, assessing how new technologies and services can be brought to market within existing framework and/or identifying what changes are required to make this possible.
Achieving Business Excellence in the Digital Age
Leading Energy & Utilities companies are focused on moving towards more customer-centric business models to achieve operational excellence. Advancing technologies, such as smart meters and grids, cloud computing, data and predictive analytics, and social media, create opportunities to launch new products and services and deliver a more retail-like customer experience.
Technology is a key enabler for driving operational improvements that: cut costs, generate competitive advantages, improve regulatory compliance, increase security, drive the effective response to climate change and extreme weather.
I chose Trilations because it’s a small company with a big vision. There is room for growth, thanks to the interesting projects.
A challenge is the perfect occasion to transform a problem into an opportunity
Our aim is to be the preferred business partner of our customers, by providing innovative, added value services with our committed consultants.
The increasement in decentralised green energy production, the electrification of transport and available technologies create many opportunities for energy platforms.
I'm involved in projects like E-mobility, all focusing on the future of the energy market.
I believe the energy world will fundamentally transform in the next decades.
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No more ‘code orange’ with smart water meters?
The Belgian summer of 2018 was a dry one. The alarm stage for draughts (‘code orange’) was in force for over 40 days in a row. “By introducing smart water meters in Flemish households, we could significantly reduce the number and length of periods of critical water scarcity,” says Frédéric Deleye, business process analyst utilities at Trilations. Here’s how smart water meters can help prevent or manage a draught.
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