Federal, regional and local public service organisations are continuously challenged by the public and its representatives to become more efficient and effective. This means offering a service of higher quality, speed and focus at a lower cost.
Additional complexity is added because these challenges have to be addressed in a highly-visible environment that is sometimes lacking a long-term perspective, and has a high degree of regulation.
- Experience in the public sector
Our consultants have assisted public service organisations on different levels, such as: Vlaamse Overheid, Vlaamse milieumaatschappij, Vlaams agentschap Zorg en gezondheid, Stad antwerpen, Ivarem, Eandis, NMBS,… We also look over the boundaries of the public sector: our experience in other sectors offers valuable benchmarks and best practices.
- Knowledge applied Pragmaticly
Our Trilations frameworks for a.o. Organisational change, Process, Performance, Risk management,… are based on industry standards and best practices and are a great help in every project. The added value we deliver to our clients remains our main concern. Therefor we use are frameworks in a pragmatic way, adapted to the specific situation, needs and maturity of each organisation.
- Multi-disciplinary Teams
Based on the project needs our teams are composed of experts in relevant domains such as: strategy, customer satisfaction, process management, performance management, risk management, stakeholder & change management,…
- Knowledge Transfer
Trilations goal is to be a seamless part of your team. We will work with your project staff to ensure transfer of knowledge during the project implementation and rollout and to assure continuity afterwards. The keywords of our approach are: No nonsense, teamwork, open communication, proven methodologies and frameworks.