Webinar highlights: How content drives positive customer experiences

19 Jun

2024

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How content drives positive customer experiences

The importance of creating and disseminating relevant promotional content has become paramount in order to differentiate yourself in a competitive market environment. That is why this webinar session dives into the intricacies of content creation and its significant impact on the industry. Together with our expert panel, we cover three main topics:

Topic 1: Defining pharma’s role in promotional content creation and the impact of 'relevance’

How to define and segment promotional content effectively while uncovering the evolving role and recent content creation trends within the pharmaceutical sector.

Topic 2: How to measure and utilize content experience insights within your organization

We explore the key elements in assessing and measuring content experience, and how these insights will support you in shaping your future content strategies.

Topic 3: Leveraging data insights for optimizing your content experience

We investigate agile ways of leveraging feedback insights to adapt your content to the dynamic demands of your stakeholders, as well as the role AI plays in shaping content-driven experiences.

Let's pave the way for a future where content plays a centralized role in driving meaningful engagement and advancing patient care.

Watch the highlights video!

Gain valuable knowledge from industry experts as they break down the best ways to define your content strategy, measure its effectiveness, and leverage data and AI to deliver high-impact content.

What you will learn from this webinar:

  • How to strategically use communication channels to enhance HCP engagement.

  • The importance of creating content that meets HCP needs and supports positive patient outcomes.

  • Key metrics and processes for evaluating content impact.

  • How to adopt an agile approach to content creation.

  • How AI is transforming content creation and dissemination.

Any questions?

Reach out to Michiel, our Practice Lead Engagement, Healthcare Strategies.

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